Frequently Asked Questions

What is your refund policy? 

Due to the limited number of people per tour, purchased tour tickets are refundable up until 48 hours before scheduled tour date/time only. Any cancellation of tour within 48 hours before scheduled tour WILL NOT be entitled to a refund. This policy gives us the opportunity to fill each tour. Thank you for your understanding.  


Do tickets need to be bought in advance? Can I pay with cash the day of tour? 

Tickets are exclusively sold on our website and must be purchased in advance with a major credit card. Cash and/or drop in's will not be allowed the day of the tour. 


Do I need to buy a ticket if I’m not eating?

Yes. All guests must purchase a ticket even if they don't plan to partake in the food tastings. Non-paying food tour guests will not be able to join the tour for any reason. The ticket fees help cover the costs of all the food tastings and also to pay for your tour guide's wages.


How many people are allowed on the tour? 

Each tour is a minimum of 2 people and a maximum of 10 people. If you have a larger group, please call or email us to see if custom arrangements for a private tour can be made. 


Where does the Grapevine Food Tour start? 

Once you purchase a ticket for the tour you will be emailed a confirmation with all tour logistics listed, including location of the meeting point for the start of the tour. 


How much food is served on the food tour?

The tour serves enough food (that for most participants) is equal to a lunch meal. With the combination of drink and food tastings along with breaks for architectural, cultural, and historical insight, most participants are comfortably full after our food tour. 


Are children allowed on the tour? 

Our tours are currently only for adults 21+.


What if I have allergies or dietary restrictions?

Please be sure and let us know if you (or anyone in your group) has a dietary restriction (e.g. vegetarian, etc.) when you purchase your tickets. As long as we know in advance, we will try to accommodate your needs; however, not all tasting locations can accommodate. Intolerance to dairy and gluten may be difficult to accommodate on this tour.


Is the tour wheelchair accessible?

Grapevine Food Tour routes are wheelchair accessible.


Does the tour guide accept gratuities?

Gratuities are greatly appreciated, but are not mandatory. The standard gratuity in the service industry is 15%-20%.


Do we tip the restaurants?

All restaurant gratuities are covered in your ticket price.


Are food tours offered in English only?

Yes, currently we only offer food tours in English. 

Do food tours run year-round?

The tour runs year-round, 7 days a week with closure on major holidays and major local festivals such as GrapeFest (September) and Main Street Fest (May). Check our calendar for availability.

What happens if it rains?

The food tour is held rain or shine. In the case of inclement weather, we will be able to go inside many of the establishments on the tour. We advise you to check the weather conditions for the day of your food tour and dress appropriately.

Are restrooms available during the food tours?

Yes, bathrooms are available during the tour at selected food-tasting locations.

Are cameras allowed on the tour?

Yes. Cameras are allowed during the tour. We encourage food tour participants to take photos.


Where can I park for the tour? 

There is plenty of public parking along Main Street as well as several public parking lots.

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